# Code enforcement software that works for the community ## Close cases faster, with less rework Officers log inspections, attach photos, and generate notices from the field. Case data flows into every document automatically. ## Case details that hold up in court Every photo, action, and timestamp is captured automatically as the case progresses, so the full history is ready when you need it. ## Build trust with the people you serve A public dashboard shows neighbors that complaints are being acted on. Automatic updates keep all parties informed throughout the case. .webp) # TESTIMONIALS ## Join municipalities and counties in 35+ states using GovWell ### Ashley Bailey Former Staff Liaison “Everything we do is in step with GovWell and their customer service to the applicant has been amazing.” Hutto, Texas 42,700 population ### Robin Morency City Clerk “Previously, managing the paperwork was a significant hassle, but now applicants can conveniently upload their documents and apply online.” Cold Spring, Kentucky 6,500 population ### Michele Raby Planner II "I've got to say, we definitely set history...never done that before that fast, it was fantabulous!" Rolesville, North Carolina 10,700 population ### Chuck Ralls City Manager “GovWell has been the most beneficial and functional software program I have implemented in over a decade. The level of efficiency it has brought to my staff is amazing and the citizens love it too.” Collinsville, Oklahoma 10,600 population # KEY FEATURES ## One platform from complaint to closure ### Build the case in the field Complete inspections, capture photos, and pull property data from any phone or tablet, so officers can spend more time with the public and less time at a desk. .webp) ### Accept complaints 24/7 Community members can submit complaints through a user-friendly portal in 80+ languages, anonymously or signed in to track case progress. ### Generate notices with inspection photos attached Ready-to-mail or print notices populate with case data, code citations, deadlines, and the photos that prove the violation. ### Pull property data on the spot GIS records, property owner, and parcel history load in one click. Satellite mode helps you zero in on the exact structure before you arrive. ### Create court-ready case files in one click Download a complete case report with every inspection, notice, and timestamp compiled into clear, admissible evidence. ### Show the community the work getting done A public dashboard of open and closed cases, available 24/7, so neighbors can see that complaints are being acted on. # Enforce code wherever the work gets done FieldOfficeCourtCommunity .webp) # PRODUCT FEATURE ## Built to run a whole department ### Workflow automations Trigger notifications, status changes, and escalations automatically as cases move forward ### Notifications Keep property owners, complainants, and staff in the loop with automatic email updates ### Custom forms and case types Configure intake forms for every violation type you handle, from junk vehicles to signage ### Document storage and templates Every photo, notice, and correspondence stays attached to the case, with templates for repeat usage ### Security and privacy Enterprise-grade security including SOC 2 Type II certification and role-based access ### Fees and fines Calculate fines from your local ordinance and accept online payments # KEY METRICS ## Nederland, Texas handles 65% more code cases a day 900+ Violations processed in 11 months by a one-person team 80% Of the team's day now spent in the field, instead of at a desk [Read case study](https://govwell.com/resources/case-study-code-enforcement) # FAQS ## Frequently asked questions ### Who uses GovWell for code enforcement? GovWell's code enforcement software is used by code enforcement officers, supervisors, and administrative staff at municipalities and counties of all sizes. Community members who submit complaints or want to track case status can also interact with the platform. The software is designed to reduce the administrative burden on officers in the field while making the process more transparent for the public. Most departments go live within weeks and see immediate reductions in time spent on case work. ### What types of violations can be managed in GovWell? GovWell's code enforcement software supports the full range of violation types — property maintenance, zoning violations, nuisance complaints, unsafe structures, overgrown vegetation, junk vehicles, illegal signage, and more. Every violation type, intake form, and case workflow is fully configurable to match how your jurisdiction operates. Officers can build cases in the field, attach photos, generate notices, and track case history from a single record without switching between systems. ### Can community members track the status of code enforcement complaints? Yes. GovWell includes a public-facing dashboard where community members can submit complaints and track case status in real time. Automatic email updates keep complainants informed as cases progress, without requiring staff to send manual follow-ups. This visibility reduces inbound calls to staff and builds trust between the community and your code enforcement team. ### What does implementation look like? Every GovWell customer is assigned a dedicated team to configure your code enforcement workflows, migrate your existing case data, and train your staff before go-live. Most jurisdictions are up and running in weeks, not months. After launch, your Deployment Strategist stays involved to refine workflows and ensure the software continues to serve your community as needs change. ### How is GovWell different from other code enforcement software? GovWell's code enforcement software is purpose-built for local government. The mobile experience is designed specifically for officers in the field, with photo capture and GIS integration. AI capabilities and automations are built into the platform, not treated as add-ons. And when you need support, you reach a real person who knows your configuration, not a general help desk. ### What should I look for in code enforcement software? The best code enforcement software works where officers work, whether in the field, on a phone, or at a desk. Software should include mobile-first inspection logging, photo capture, and notice generation that doesn't require getting back to the office to finish the job. Configurability matters too. Every jurisdiction handles violations differently, and your software should support your existing workflows. Beyond the tools itself, it's important to have a software provider who treats you as a partner, staying involved long after go-live to support your success.